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Hi, @nicksimard 

 I have a requirement .. when a any user goes to my Facebook page and sends a message thru messenger… I want to capture the message details like user first name, last name, email etc. and create a contact in Salesforce using Zapper workflow. But when I am trying to connect to messenger app in Zappier.. I am getting the following error message. What should I do to fix the issue please ? Any help will be appreciated. Thanks so much.

 

Error Message#

 

(#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'P... Hide details

 

(#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature.. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-accessfor details.

I am also having the same issue, glad to know that the issue is not from my side. Please add me to the notification list when it is resolved.


same issue here, please add me to the list for notification when fixed


Thanks for your replies, everyone. I’ve added the following members to the list of affected users on the issue:

@sv_dsz

@chrish 

@Jack McL 

@Ranjit_ATA 

@daspa 

 

We’ll send you an email when we have an update, thanks!


I also am having this problem.


Hi @GGP

I’ve added you to the list of affected users as well, thanks!


@Danvers could you please add me to the list as well,  also any ETA on when this bug is going to be fixed?  Thanks for updates


Same here, trying to link messenger with pipedrive

(#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-access for details.


Yikes, it’s been 4 months and this is still not resolved? Hm. That’s...concerning, because this seems to be a pretty major bug if the entire Facebook Messenger integration is useless. We’re on a free trial and probably won’t subscribe as a paid user until this is resolved since this is literally the only reason we’re looking at Zapier. Any ETA on a fix? Please add me to the list to be emailed to as well. Thanks.


Please add me to this list list as well. Been trying all the work arounds with no success. Thanks


Hello, I am having the same error.

 

(#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-access for details.

 


please add me to the list once this has been fixed. Thank you!


@Danvers Any ETA on a fix for this issue?


Hi. Please add me as well to the list for when it’s fixed. Thanks!


Hello! Please add me to the list as well. Thanks!


Hi @amit @Erica511 @Ren!

You’ve all been added to the list of affected users.


Please add me into the email as well. I was trying to debug this problem for almost a week and realize it wasn’t a issue which I can fix. Thank you in advance.

you can add me to, to your list. Thanks for support


@all 

 

semi isolved]

 

you can use manychat instead of messenger. 


Hey lots of people have the same problem and also me! 

Please fix it!

Thanks!

 


Getting the same error please advise when a fix is available .. .Thanks


Getting also the same error.
Could you please advise when a fix would be available.
regards


please add me in the notification list, every interested to start using this.


Hi, this message threadstarted 4 months back, is this problem still ongoing or is there a fix for it?


Hi @JenLilly @wael elaradi @Germinal @GuyMayer @chanavee @zappimappi!
I’ve added you all to the bug report. This lets the team know how many folks are interested and also that we’ll send you an email when there's an update.

We realize it’s frustrating to see an issue that’s been open for a little while and still awaiting a fix. We have a multi-faceted prioritization system in place, with teams looking at all of the various requests that we have. As much as I wish I did, I don't have a way to speed this up, I’m afraid.


Same, please notify :)


Hi @Pietro!

I’ve added you to the list as well.


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