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Best answer

Facebook Lead Ads Zap is not triggering for new leads

  • 30 November 2021
  • 1 reply
  • 102 views
G

So, i’ve paid for Zapier premium to be able to use this service. 

However, leads are being generated by Facebook, but the Zap doesn’t do anything.

While my ad was running, 16 leads should have triggered the zap. 

I’ve now turned it off.

Why is this?

icon

Best answer by AndrewJDavison_Luhhu 30 November 2021, 12:29

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

AndrewJDavison_Luhhu
Userlevel 7
Badge +10

Hi @Green Cheeks 

Zapier has produced this guide to help you solve this:

https://zapier.com/help/doc/common-problems-with-facebook-lead-ads#im-receiving-new-leads-in-facebook-but-my-zap-is-not-running

Usually, it’s to do with permissions issues in your Facebook account.

If you still have probelms, Zapier support can help. You can open a ticket here: https://zapier.com/app/contact-us

We're Zapier Certified Experts - we help businesses do cool stuff with automation | www.luhhu.com
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