Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I’m mapping data from FB Lead ads to Pipedrive and using both “Full Name” and “Email” for the “Person” or “Organization” field. 

 

When I test the Zap, I get the following error

“Neither an Organization nor a Person were provided. One of them must be provided in order to create a lead.”

 

However, this information is visible directly below the error message. 

 

I appreciate any help you can provide! 

 

 

Hi @tj529 

You need to map the Pipedrive Org ID and/or the Pipedrive Person ID, not the names.

Thanks for getting back to me @Troy Tessalone. I appreciate your input. However, I’m not seeing those fields available from the “Custom” dropdown. 

 

These are my options under “Person”

 

 

Hi @tj529 

Try these steps…

  1. Trigger: FB Lead Ads - New Lead
  2. Action: Pipedrive - Find/Create Organization
  3. Action: Pipedrive - Find/Create Person
  4. Action: Pipedrive - Create Lead (map Org/Person ID from previous steps)

@Troy Tessalone Thanks so much for you help, this is far more than I could have expected! 

Terms & Conditions