Facebook Lead Ads -> Dynamics 365 Leads (Multi Level Option Sets)

  • 21 September 2022
  • 1 reply

Dear Community,

We have a couple of fields on our Dynamics 365 application that are “Multi Level Option sets” and I was wondering if that’s the reason why they are not showing on our list of fields for the FB Lead Ads Trigger.

We want to have ads for 2 bedroom apartments and 3 bedroom apartments so it would be nice that the leads are automatically capturing this information in the correct field.


Thanks in advance for any help.

Kind regards,


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1 reply

Userlevel 7
Badge +9

Hey there, @Stein G.! Thanks for reaching out in the Community! 🤗

Are you able to outline your specific workflow for us a bit? Sometimes it helps to reference the specific triggers and actions you’re using in these apps and share screenshots of your zap setup (with any personal details removed).

That may help us troubleshoot a bit more with ya! Thanks so much and looking forward to digging into this with you!