Hi There,
My Zapp is on from a new post in a facebook group, to a specific channel in discord. And it works if im test run it, but when i turn it on and a new post comes in the group, discord does not get a new post automatically after 15 min.
Can someone help me?
Hi
The first thing to do is to look for errors in the Zap’s task history. If you go to https://zapier.com/app/history you’ll be able to see any tasks that were triggered by your Zap. If you can’t see any tasks for the Zap, that suggests that there’s an issue with the trigger; for some reason a new post in the group isn’t triggering the Zap. If there are tasks but there’s an error in the Discord step then you’ll need to take a look at the error to see what the trouble is.
If the Zap isn’t triggering, double check the permissions that you have set up in Facebook Groups. You can find more information on what you need in this help doc: How to get started with Facebook Groups
If that doesn’t help then the best thing to do is to reach out to the Zapier Support Team, they’ll be able to take a closer look at your Zap with you. The best way to get in touch is using the Get Help form: https://zapier.com/app/get-help
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