Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I’m looking into setting up the Zapier chatbot integration for Facebook. Could you let me know where exactly I should place the code snippet, or if there’s a specific part of the Facebook page settings where it needs to go?

Thanks, that’s a great question! Essentially, it's not possible to embed content directly on Facebook Pages. However, you can do something even more powerful that will really get your heart pumping. What you can do is create a trigger so that every time someone messages your page, it automatically responds with your ChatGPT. Essentially, you just need to create a Zap, making sure the first trigger is set to Facebook Messenger with your account for new messages, and then set the action to your chatbot:

  1. Create a Trigger in Zap Editor:

    • Go to the Zap editor.
    • Select Facebook Messenger as your trigger app.
    • Choose the event, such as "New Message Sent to Page," that will kick off the Zap.

  2. Configure the Zapier Chatbots Action:

    • Add Zapier Chatbots as your action app.
    • Select the action event as "Generate Reply to Message."
    • Choose your chatbot and map the message field from the trigger step.

  3. Respond Back to Messenger:

    • Add another action step to send the chatbot’s reply back to Facebook Messenger.
    • Select Facebook Messenger as your action app and configure the response fields.

  4. Test and Activate Your Zap:

    • Test your Zap to ensure everything is working smoothly.
    • Once confirmed, activate your Zap to start automating responses.

Image Example:

If you run into any issues, do let our team know.

Hi @ianrusselgabod,
 
We just wanted to see how everything is going with your Zap. Did tomzap’s recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.

Terms & Conditions