Extract Text from Email without parsing

Hi @Christian Homi!

You could set up a Zap using the Formatter app with split text as the ‘transform’ option. If you use [:new-line:] as the separator that would add each line of text to a separate field. If you then need to split the text further (eg getting the 5 digit number) you could either add another split text step (using space as a separator) to break the text down further, or you could use an extract pattern step. You could also use the Extract phone number transform to pull out the phone number in the email. One thing I will say is that splitting text using line breaks or spaces is very unforgiving of any changes in format. For example, if someone adds a line break in their message to you, any data after that (eg the name, phone number and email) will be in the wrong place in the Zap. 

I understand that you’re really fed up with the Email Parse, but could I just double check a couple of things? Have you tried adding more than one template to the Parser inbox? You can also log into Parser and tell it when it got an email wrong. Both of these things can improve the accuracy of your template. Have you tried either of those things? Adding more templates is something that I’d particularly advise - 3 to 4 templates is a good number. 

I hope that helps!