About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Apps Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

External Users - Approval by Zapier link incorrect

  • 2 November 2021
  • 3 replies
  • 19 views
AppGuyAaron
Userlevel 3
Badge

IMPORTANT

Approval by Zapier will be discontinued on February 28, 2023. If you’re using Approval by Zapier, you can still create approval steps in your Zaps using Zapier Tables and Zapier Interfaces. Request access to both apps through our Early Access Program.

Hi there!

So its my understanding that Approvals by Zapier is suppose to work for anyone with a link to the Approvals Inbox, regardless of them having a Zapier login. 

Currently however, whenever I send my inbox link to people on this particular project - they are all encountering a “Sign up for Zapier” screen instead of the inbox. 

 

Where they go if they are not me, logged in already. 

 

 

This is the inbox: https://tables.zapier.com/approval/inbox/id/4746

Aaron Watkins - Can It Be Automated? I'm pretty sure it can!
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @AppGuyAaron 

Original Zapier Blog post about Approval mentions this: 

The Approval Inbox (where all your tasks pending your approval will wait) is a private, but shareable link — perfect for sharing with colleagues (even if they don't have a Zapier account!).

 

If true, not sure if it’s being impacted by the current Zapier issues: https://status.zapier.com/

Best to open a ticket with Zapier Support for clarification: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
AppGuyAaron
Userlevel 3
Badge

Okay, so Zapier customer support answered privately so posting here for anyone else who finds this to see. 

 

There are two buttons in the back end of the Approvals inbox. One is “Open Inbox” and the other is “Share Link”

 

If you happen to share the link from “Open Inbox”…. others will experience what I saw. Always use the “Share Link” button :)

Aaron Watkins - Can It Be Automated? I'm pretty sure it can!
SamB
Rank
Userlevel 7
Badge +11

That’s good to know, @AppGuyAaron! Thanks for sharing Support’s response here, I’m sure it will be helpful to others in the Community too! :)

Terms & Conditions