I am having issues with some of my Eventbrite zaps. We run a lot of Eventbrite zaps and have been doing so for years, so are quite stumped at the moment.
The issue doesn’t appear to be consistent in any way, it is happening to some events and not to others. In some cases it is happening to specific days in a multiday event and not others, even though the zap and events are set up in the exact same way.
When we run tests, the data is pulled through and we can test the actions without issue. However, when the zap goes live, it doesn’t pull any data through.
There are no zap errors or failed attempts in the history (the history is empty). So we are at a loss. Is anyone else experiencing these issues or does anyone have a fix?
We have also tried re-creating the zaps and re-establishing the connection to the Eventbrite account. I fear this may be an Eventbrite/Zapier side issue, however I am still awaiting a response from them directly.
Any help would be greatly appreciated.
Best answer by jesseView original