Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Any update on this issue I am having a similar problem it keeps saying

We’re having trouble loading ‘Collection’ data

I was excited that you allow to create a zap with mongoDB but sadly looks like it’s not working.

Hi @KaTang, could I ask what version of MongoDB you’re using? 

 

The Zapier MongoDB integration currently only supports versions up to 3.x.x

Hi If I install mongo version 3.6 should it work?

@Danvers @KaTang @cads95 

Any updates for this Error? I got the same error message.

HI @cads95 and @Take!

I just checked this issue and it looks like anything that is 3.X.X likely won’t work, although there are also comments that using MongoDB Atlas did not work but that a 3.X.X version did work. They had used mLab in their testing. I’ve added you both as affected users for this issue.

Hi @nicksimard!

Thank you for the update. Actually, I’m using Azure Cosmos DB's API for MongoDB (3.6 version).

I’ll try other MongoDB hosting services.

 

 

Terms & Conditions