Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Answer

Error while uploading to YouTube

  • November 12, 2020
  • 1 reply
  • 103 views
M

When I try to upload video file from a URL to YouTube, is shows an error: “Problem creating Sample: Our computers took too long.”

 

Please check the attached screenshot for details.

 

How to solve it?

Note: file size is 500MB.

 

Best answer by Troy Tessalone

Article: https://zapier.com/help/doc/common-problems-youtube#softtimelimitexceeded-error

SoftTimeLimitExceeded Error

The process of downloading the video (from the origin), and uploading it to YouTube must finish within 180 seconds (three minutes), otherwise, our system will cancel the process.
We suggest compressing your video in order for it to be uploaded properly.

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    1 reply

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • Answer
    • November 12, 2020

    Article: https://zapier.com/help/doc/common-problems-youtube#softtimelimitexceeded-error

    SoftTimeLimitExceeded Error

    The process of downloading the video (from the origin), and uploading it to YouTube must finish within 180 seconds (three minutes), otherwise, our system will cancel the process.
    We suggest compressing your video in order for it to be uploaded properly.

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    M
    Terms & ConditionsAccessibility statement