Question

Error when sending and email with GMAIL

  • 11 January 2021
  • 3 replies
  • 746 views

Userlevel 1

I’m encountering an issue with sending out an email with GMAIL. I receive the following error.

 

Gmail: The app returned "Sorry... body { font-family: verdana, arial, sans-serif; background-color: #fff; color: #000; }GoogleSorry...We're sorry...... but your computer or network may be sending automated queries. To protect...".

 

The workflow of the zap is: an appointment is created in Acuity, this triggers the zap to look for a record with matching information in Airtable, an email via a dedicated gmail account  is sent out with information pulled in from that Airtable record. 

The dedicated gmail account is only used for these emails. The emails are plain body. There is a signature pulled in from the gmail account and an attached pdf document. 

 

The number of emails generated through this zap is less than 1000 per month. It doesn’t occur every time; rather it occurs randomly. 


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Userlevel 7
Badge +14

Here’s an article that helps explain the error message: https://stackoverflow.com/questions/59823253/were-sorry-but-your-computer-or-network-may-be-sending-automated-queries-error

 

Userlevel 7
Badge +14

Also, try turning on Autoreplay in Zapier, to attempt to replay failed Tasks automatically.

https://zapier.com/help/manage/tasks/replay-failed-tasks-in-zaps#turn-on-autoreplay-for-failed-tasks

Userlevel 7
Badge +10

@CoachAnne 
Just checking in to see if you still need help with this?