Question

ERROR Facebook Conversions: Event Timestamp Too Old

  • 16 November 2021
  • 1 reply
  • 90 views

I get this error message and I dont know how to fix it. Its from a shopify → Facebook Conversion Zap.

Error Message:

32

Facebook Conversions: Event Timestamp Too Old: The timestamp for this event is too far in the past. Events need to be sent from your server within 7 days of when they occurred. Enter a timestamp that has occurred within the last 7 days.

 


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1 reply

Userlevel 7
Badge +14

Hi @Jony 

The provided timestamp needs to be within 7 days.

Try testing with a different example that has a more recent timestamp.

How to change the trigger test data: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger