Skip to main content

Error connecting Wordpress

this is the error message:

 

We hit an error adding your new account

authentication failed: Error parsing response. We got: "<!doctype html> <html dir="rtl" lang="he-IL"> <head> <meta charset="UTF-8"> <meta name="viewport""

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

 

pls. advice,

 

Thanks

Try authenticating the WordPress app in a private browser.

Also check out these WordPress help articles:

https://zapier.com/help/doc/how-get-started-wordpress-zapier

https://zapier.com/help/doc/common-problems-wordpress

Hi @Gil 
Just checking in to see if you still need help with this? 

I get a similar Error

authentication failed: Error parsing response. We got: "<!DOCTYPE html> <html > <head> <meta charset="UTF-8" /> <meta name="viewport" content="widt"

Hi there, as Troy mentioned, the authentication failed error. Here’s our response from our help documents:

This is very common and usually involves a bad plugin! If you just installed a plugin, you should try disabling and try again. If that doesn't help, just contact support and ask us to check our logs, we'll do our best to identify the troubled plugin for you!

Source: https://zapier.com/help/doc/common-problems-wordpress#expat-or-parsing-error

If you don’t have any plugins, there is an open issue that is being discussed here: 

 

I will go through all of my plugins one by one to try and Isolate the issue and how do I contact support if I can’t isolate the issue?

@David - Gaylife Magazine 

You can open a ticket here: https://zapier.com/app/contact-us

Terms & Conditions