Error connecting learnworlds with errorUnexpected token < in JSON at position 0

Hi @Salvus Funds 

Please provide screenshots of how your Zap steps are configured, thanks.

Please find attached the screenshot.

Please note that the trial on the zap works. When I turn on to complete the step i receive this error. 

@Salvus Funds 

Have you checked the available help articles for each app?

LearnWorlds: https://zapier.com/apps/learnworlds/help

EmailOctopus: https://zapier.com/apps/emailoctopus/help

If you still have an issue, you can open a ticket with Zapier Support here: https://zapier.com/app/get-help

Hi Troy,

I checked these articles and also contacted their support. Both of them said that the error is from your end. 

@Salvus Funds 

Try using a different browser or a private browser.

the error is the same. The test contact is created and when I try to 'turn on zap' the error stops the zap. 

Hello Troy,

any updates with this request? can we resolve this error? 

thanks,

Evdokia

Salvus and Troy, I am getting the same error with a different set of apps. Was this ever resolved?

Hi @Salvus Funds!

Thanks for sharing that you got that sorted out, and the method you used :)

Thank you both. For Gravity form it was a domain mismatch issue in the Connector configuration itself (separate from any one Zap). We pointed at the root domain, where it expected the www subdomain. Oddly, this was no issue during all tests (data pulled and passed on successfully when testing each trigger and step)---only when trying to turn the Zap on did it error out and prevent activation. Hope this helps future people who encounter this issue!