About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Error: Cannot read property 'hasOwnProperty' of undefined

  • 17 June 2021
  • 7 replies
  • 96 views
J

How do I fix the “Cannot read property 'hasOwnProperty' of undefined” error when connecting my Acuity Scheduler account to Credit Letters Generator software?

icon

Best answer by Danvers 18 June 2021, 12:30

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

AndrewJDavison_Luhhu
Userlevel 7
Badge +10

@jblair 

Can you show us a screenshot of where you’re seeing that error?

We're Zapier Certified Experts - we help businesses do cool stuff with automation | www.luhhu.com
J

here’s the screenshot of the error

 

AndrewJDavison_Luhhu
Userlevel 7
Badge +10

@jblair 

I'm going to flag this post for the Zapier Community Team. They should have more insight on this and can escalate to the support team if needed.

Sit tight, and someone will contact you soon.

We're Zapier Certified Experts - we help businesses do cool stuff with automation | www.luhhu.com
Danvers
Userlevel 7
Badge +12

Hi @jblair!

You’ll often see an error that looks like that if a field is required by an app, but there’s nothing in it in the Zap. 

Can you see a field in the Credit Letters Software app called ‘has own property’ or something similar? And is it a required field? If it is then you’ll need to make sure that you put something in that field in the Zap. If you can’t see that field in the Zap, could I ask you to get in touch with our Support Team so they can take a closer look at that with you? 

I hope that helps!

J

thanks!

 

T

I’m running into the same issue with trying to add a lead from my sign up form to my credit letters software. Submitted a ticket and was told that Credit Letters is still in BETA testing. It’s not a required field because the zap will not run until all required fields are entered. Strangely enough that the “property” field doesn’t show any where on the zap.

nicksimard
Userlevel 7
Badge +11

Hi @TBF Financial Operations!

I see your last comment to our Support team:

After checking my software, I do see where the lead was added (six times from me trying lol). There were some updates to the leads information in mailchimp prior to the zap being tested.

Was that the cause of the error message you were seeing, or is this a separate thing?

Terms & Conditions