How do I fix the “Cannot read property 'hasOwnProperty' of undefined” error when connecting my Acuity Scheduler account to Credit Letters Generator software?
Best answer
Error: Cannot read property 'hasOwnProperty' of undefined
Best answer by Danvers
Hi
You’ll often see an error that looks like that if a field is required by an app, but there’s nothing in it in the Zap.
Can you see a field in the Credit Letters Software app called ‘has own property’ or something similar? And is it a required field? If it is then you’ll need to make sure that you put something in that field in the Zap. If you can’t see that field in the Zap, could I ask you to get in touch with our Support Team so they can take a closer look at that with you?
I hope that helps!
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+11- Zapier Solution Partner
Can you show us a screenshot of where you’re seeing that error?
+11- Zapier Solution Partner
I'm going to flag this post for the Zapier Community Team. They should have more insight on this and can escalate to the support team if needed.
Sit tight, and someone will contact you soon.
+12- Zapier Staff
- Answer
Hi
You’ll often see an error that looks like that if a field is required by an app, but there’s nothing in it in the Zap.
Can you see a field in the Credit Letters Software app called ‘has own property’ or something similar? And is it a required field? If it is then you’ll need to make sure that you put something in that field in the Zap. If you can’t see that field in the Zap, could I ask you to get in touch with our Support Team so they can take a closer look at that with you?
I hope that helps!
I’m running into the same issue with trying to add a lead from my sign up form to my credit letters software. Submitted a ticket and was told that Credit Letters is still in BETA testing. It’s not a required field because the zap will not run until all required fields are entered. Strangely enough that the “property” field doesn’t show any where on the zap.
+11- Zapier Staff
Hi
I see your last comment to our Support team:
After checking my software, I do see where the lead was added (six times from me trying lol). There were some updates to the leads information in mailchimp prior to the zap being tested.
Was that the cause of the error message you were seeing, or is this a separate thing?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.