Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Is there a zap that can be triggered by a new email being received with a specific subject line, which will then start an automation in ActiveCampaign.

 

I receive email notifications when a user cancels their subscription in Kajabi. I would like this notification to zap ActiveCampaign to start an automation so tags can be removed.

 

Do you think something like this is possible?

 

TIA

Hey there! 

Just checking if you’re using Gmail here. If so, I think the best way to achieve what you’re trying to do is:

  1. Create the automation using a filter in Gmail to tag the email in a specific way based on the subject line.
  2. Then trigger a zap which connects to active campaign

 

Thanks, that is super helpful. I will try this.

 

I’m stuck, could you elaborate on these steps a bit. I understand how to create a filter using the subject. But then how does this connect with zapier. Thanks for any extra help, I appreciate it!

 

Hi @VirtualTrina!

 

If you set up an automation in Gmail so that whenever an email is received with that subject line, it adds a label to the email. Then in Zapier, you can use the trigger New Labeled Email, which will trigger whenever the label that you specify is added to an email (as long as it’s added within two days of you receiving the email).

 

So the Zap side of things would look like this:

  1. Trigger: Gmail New Labeled Email
  2. Action: Active Campaign Create/Update contact 

 

That should allow you to update the tags on the Active Campaign contact. 

Terms & Conditions