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Question

Email marked as spam, Is it IP or what?

  • 12 January 2024
  • 3 replies
  • 49 views
A

Hi Zapers,

We built a zap that takes data from a form and sends out an email. We noticed all of our emails are going to spam and wondering what we can do to fix this?

 

Does Zapier use my IP address for sending the email or do they use their own IP address? This might cause a flag. Also are there other settings I can change to fix this?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Aaron White 

Which email app is being used in the Zap to send the email? (screenshot)

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

@Troy Tessalone we use Google for our company but it is our company domain not gmail.

Troy Tessalone
Userlevel 7
Badge +14

@Aaron White 

It could be related to the context of the emails you’ve sent, the volume of emails you’ve sent, other apps that are integrated and using your Gmail account.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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