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Question

Email marked as spam, Is it IP or what?

  • January 12, 2024
  • 3 replies
  • 102 views
A

Hi Zapers,

We built a zap that takes data from a form and sends out an email. We noticed all of our emails are going to spam and wondering what we can do to fix this?

 

Does Zapier use my IP address for sending the email or do they use their own IP address? This might cause a flag. Also are there other settings I can change to fix this?

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    3 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • January 12, 2024

    Hi @Aaron White 

    Which email app is being used in the Zap to send the email? (screenshot)

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    A
    • Aaron WhiteBeginner
    • Author
    • Beginner
    • January 12, 2024

    @Troy Tessalone we use Google for our company but it is our company domain not gmail.

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • January 12, 2024

    @Aaron White 

    It could be related to the context of the emails you’ve sent, the volume of emails you’ve sent, other apps that are integrated and using your Gmail account.

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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