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Email Format

  • 25 October 2020
  • 1 reply

Userlevel 1

I am using Gmail in my Zap and I have the email body looking the way I would like with spaces, bulleted lists, etc. When the email is sent through the Zap the email loses the format and runs the text/body of the email as 1 long paragraph.

How do I fix this problem?

Thank you!!




Best answer by squibler 25 October 2020, 06:09

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Hi @jmoberg,


Depending on the Body Type  field setting you may need to add HTML tags for formatting the email.

For example to wrap each paragraph of text in `p` tags like <p>Your Paragraph</p> or to have a line break to add in <br/> at the end of the line.

 Officially HTML Markup does not recognise multiple spaces or new lines, so you have to add those types of tags as they are called to format your message.