Email field missing from Canceled Subscription in Stripe
Hello, as I could see here:
there is a problem when activating the “canceled subscriptions” trigger with stripe. I need this option in order to remove the user from a MailerLite group, and add it to another group.
Mainly the problem is that when activating this Zap, Stripe doesn’t offers the email field. ¿Do you have plans to solve it?
Thanks a lot.
German.
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Hi @germanjv
If the Stripe trigger data includes the CustomerID, then you can use a FindCustomer step in the Zap:
Thanks Troy,
I did it, but when I find the customer ID as you told me, how I translate it to it’s email in order to send an order to mailerlite to remove form certain group (subscribers) and add to another group (past subscribers)?
@germanjv
If you have the Stripe Customer ID, then use a Zap step for Stripe - Find Customer by ID, which should return the Customer Email.
Hello, it seems that is working. However, when looking for a customer by ID, as a query it looks for one personal Customer ID. ¿What happens when real customers start buying my products? Will this be applied to all the customers ID or only to the one selected below:
@germanjv It looks like its a dynamic value so it will be set for all future events for every one of your customers.
@germanjv
When you map a variable via the ‘custom’ mapping option, that means the data will be dynamic each time the Zap Runs.