I do have several Zaps with slightly different configurations that take the information from the Cognito Forms and send the data to a single table in Google Sheets. With the volumes going up, the accuracy of the table in Google Sheets started to decrease — the table regularly have duplicate rows for sole Trigger events. Nevertheless, the Zap history for those duplicates seems to be correct and nothing is inconsistent there. In order to detect what is wrong and isolate the issue I also looked at other steps that the above-mentioned Zaps have — all steps clearly were performed only once. However, the spreadsheet catches the data several times.
My assumption regarding the cause of the issue is that I have few Zaps that are accessing the same table in Google Sheets. However, I have to maintain different triggers that should cause the action in the sole table, I am kindly asking for your assistance. I’ve also already tried to add small delays steps inside the Zaps, it made the situation a bit better but did not solve the problem completely.
Please, let me know if you need further details and thank you in advance.
Log in to the Community
Use your Zapier credentialsLog in with Zapier
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.