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Duplicate prospects in Pardot

  • 24 July 2024
  • 3 replies
  • 26 views

Hi there!

I’ve connected Typeform to Pardot (Account Engagement). How do I ensure duplicate prospects are not created in Pardot? Or does Zapier/Pardot look out for this anyway?

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3 replies

Userlevel 7
Badge +14

Hi @Joe Samuel 

Zap Action: Partdot - Find Prospect

  • Check the checkbox to Create Prospect if not found

That create a step that functions as a find prospect else create prospect if not found.

 

Thank you! And if it finds a match in Pardot, can it overwrite/add to any fields or does it simply ignore the submission?

 

Thank you

Joe 

Basically, I want to email existing contacts and if they complete the form (with the same email) I want to map a new text field to a custom field in the prospect object.