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Question

Download Jira ticket attachment and attach it to an Asana task

  • March 10, 2020
  • 1 reply
  • 306 views
M

Hi,

I use Zapier for automatically creating an Asana task from a new Jira issue, through the Jira Software Server app.

The Asana task is properly created, except that it doesn't download the attachements from the Jira issue.

Everytime there is an attachment within the Jira, it attachs a login.jsp file to my Asana task.

I did a test with uploading the file in Google Drive and I have the same result: it create a file login.jsp.

I guess this is because the Jira folder where all files are stored is protected.

Is there a way to solve this issue?

Mick

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    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    1 reply

    Liz_Roberts
    Forum|alt.badge.img+8
    • Liz_RobertsZapier Staff
    • Zapier Staff
    • March 13, 2020

    Hi @mickyokidoki ,

    Sorry you’re running into an issue with the attachment format!

     

    To get a better understanding of how to help, could you please share a screenshot of how your Asana->Jira Zap is configured? 

     

    Thank you!

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