Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Display URL as link in JIRA description via Zapier

  • August 18, 2022
  • 5 replies
  • 997 views
T

I’d like to send a google drive URL image link to JIRA through Zapier. Right now, I can only send it as a text and it is quite problematic when I’m dealing with more than 1 link. I have to copy the text and paste it manually in the browser to load it, instead of just clicking it as links in JIRA. 

is this even possible? Can someone help me? Thank you!

Best answer by SamB

Hi folks, 

I just wanted to pop by here to share that Wiki Markdown formatting is now supported with the Jira Software Cloud app on Zapier! 🎉 You can learn more about how to use it here: https://confluence.atlassian.com/doc/confluence-wiki-markup-251003035.html

With If/Then functionality Jesse mentioned you’d need to use paths or a code action to provide necessary kind of conditional logic needed to set different formatting/text to be output based on certain conditions. 

Please do get in touch if you run into any issues on that, otherwise happy Zapping! ⚡

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    5 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • August 18, 2022

    Hi @thezap01 

    Good question.

    If Jira supports HTML, then you can format links per this help article: https://www.w3schools.com/tags/att_a_href.asp

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    T
    • thezap01Beginner
    • Author
    • Beginner
    • August 18, 2022

    I already tried that but it only went and showed a plain text in JIRA’s description field, with the “a href” strings and all.

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • August 18, 2022

    @thezap01 

    If that’s the case, then it likely means the Jira Zap app integration doesn’t support HTML.

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
      jesse
      Forum|alt.badge.img+9
      • jesseArchitect
      • Architect
      • August 22, 2022

      Hey folks, just circling back here after reading through some related support tickets. It looks like this is not currently possible and that we have created a feature request to allow formatting syntax and If/Then functions in Jira.

      No ETA on when you can expect to see this supported but we’ll be following up with any updates on this thread, if/when we have them. Thanks and stay tuned!

        SamB
        Community Manager
        Forum|alt.badge.img+11
        • SamBCommunity Manager
        • Community Manager
        • Answer
        • January 4, 2024

        Hi folks, 

        I just wanted to pop by here to share that Wiki Markdown formatting is now supported with the Jira Software Cloud app on Zapier! 🎉 You can learn more about how to use it here: https://confluence.atlassian.com/doc/confluence-wiki-markup-251003035.html

        With If/Then functionality Jesse mentioned you’d need to use paths or a code action to provide necessary kind of conditional logic needed to set different formatting/text to be output based on certain conditions. 

        Please do get in touch if you run into any issues on that, otherwise happy Zapping! ⚡

        Terms & ConditionsAccessibility statement