Best answer

Credit card info missing from KissFlow

  • 20 April 2022
  • 6 replies

The Town updated the Credit Card information.  Now that the information has been updated the Zaps never came through from KissFlow.  How do we get the Zaps from Kiss Flow to come through to Zapier?


Best answer by christina.d 20 April 2022, 19:26

View original

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Userlevel 7
Badge +14

Hi @Town of Riverdale Park 

Please clarify where the CC info was updated in order for us to have more context.


Check to make sure the Zaps are still ON.

Check to make sure the Zap steps are still connected/authenticated for each app.

Check your Zap Runs for possible errors:

How do I check the Zap runs? Can you call me


This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 

Userlevel 7
Badge +14

@Town of Riverdale Park 

Might be best to open a ticket with Zapier Support:

Is there anyone I can speak with by phone?


Userlevel 7
Badge +14

@Town of Riverdale Park 

Zapier does not offer phone support.

(I do not work for Zapier.)


Userlevel 7
Badge +9

Hi there, @Town of Riverdale Park!

Thanks so much for reaching out! As Troy mentioned, I might recommend reaching out to our friends in support. They may be able to take a peek into your setup and provide some guidance on where to go from here!

While we don’t currently offer phone support, you can reach them here and they’re happy to help!