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# Help Needed: Creating GP Triage Call → Medical Notes Workflow (Non-Coder)

## What I’m Trying to Achieve

I need help creating an automated workflow to streamline medical documentation after GP triage calls. Here’s what I want to happen:

**Current Process:** GP triage call → Manual transcription → Manual note creation
**Desired Process:** GP triage call → Automatic transcription → AI-generated medical notes

## Workflow Requirements

### Step 1: Audio Input

- **Source:** GP triage call recordings
- **Format:** Audio files (likely MP3/WAV)
- **Trigger:** New audio file uploaded or call completed

### Step 2: Transcription

- **Service:** ElevenLabs (for accurate medical transcription)
- **Input:** Audio file from Step 1
- **Output:** Text transcript of the conversation

### Step 3: Medical Note Generation

- **Service:** ChatGPT/OpenAI API
- **Input:** Transcript from Step 2
- **Processing:** Convert conversation into structured medical notes
- **Output:** Formatted medical documentation

### Step 4: Storage/Delivery

- **Options:** Email, Google Docs, or medical practice management system
- **Format:** Structured medical notes ready for patient records

## Technical Background

- **Experience Level:** Non-coder (need no-code/low-code solution)
- **Current Tools:** Basic Zapier knowledge
- **Budget:** Flexible for necessary API costs

## Specific Questions

1. **ElevenLabs Output Integration:** I have ElevenLabs GP Triage working well and producing quality transcripts. How do I get this output into Zapier to continue the workflow?
1. **Connecting to ChatGPT:** What’s the best way to pass the ElevenLabs transcript to ChatGPT/OpenAI API within Zapier?
1. **ChatGPT Prompting:** Any suggestions for prompts that work well for converting medical conversations into clinical notes?
1. **Data Security:** What are the best practices for handling sensitive medical data in this workflow?
1. **Error Handling:** How can I build in checks to ensure the workflow completes successfully before generating final notes?

## What I’ve Tried

- Basic Zapier workflows with simpler integrations
- **ElevenLabs GP Triage integration is working well** - successfully getting quality transcripts
- ChatGPT prompt testing for medical note formats

## Ideal Outcome

A reliable, HIPAA-conscious workflow that reduces manual documentation time while maintaining accuracy and professional medical note standards.

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**Any guidance, templates, or step-by-step help would be greatly appreciated! Happy to provide more details about specific requirements.**

*Tags: #medical #transcription #ai #workflow #elevenlabs #chatgpt #healthcare*

Hi ​@Mal Railson,

 

Welcome to the Community.

 

This outlines a guide on Zapier workflow for creating structured medical notes from GP triage call recordings. It begins with uploading audio files to a HIPAA-compliant cloud service, followed by transcription using ElevenLabs (via direct integration or API and Webhooks by Zapier). The transcript is then sent to ChatGPT/OpenAI using a clear, structured prompt to generate clinical notes. Final outputs can be saved or delivered via email or practice management systems, emphasizing HIPAA compliance, secure API use, and error handling. Additional tips include testing each step and documenting configurations for future reference.


Feel free to ask if you have any further questions or need assistance setting up integrations. We're here to help you find the best solution.