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Question

Creating a Zap from a Jira Service Desk to Live Excel Spreadsheet

  • July 13, 2023
  • 3 replies
  • 117 views
Robynne

I am trying to create a Zap that automatically extracts details from a Live Excel Spreadsheet and then will create and populate a Jira Service desk issue. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • July 13, 2023

Hi @Robynne 

Good question.

What would be the Zap trigger app/event?

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
Robynne
  • RobynneBeginner
  • Author
  • Beginner
  • July 13, 2023

Hi @Robynne 

Good question.

What would be the Zap trigger app/event?

Hi @Troy Tessalone , I am uncertain which direction to work the Zap. I initially thought that by creating a Jira Service Desk issue I would use that to trigger that Zap and that would then lookup the information in the Live Jira Excel Spreadsheet that holds the required information. Ideally I would like the lookup to then populate fields within the Jira Service Desk issue that was created. I hope I am making sense. 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • July 13, 2023

Hi @Robynne 

Good question.

Try these Zap steps…

  1. Trigger: Jira Service Mgmt - New Request
  2. Action: Excel - Find Row
  3. Action: Jira Service Mgmt - Update Request

 

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
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