Real new to Zapier. I am trying to create a Task in Bonjoro and the editor is prompting me to enter a required email address (The email address of the user or customer you'll send a Bonjoro to (e.g. a new user in your CRM). The initial email address I used worked fine but wouldn’t that mean that all additional triggers would have to be signing up with that same email address for the trigger to work? I tried it with another email address for a test and the trigger didn’t work. Can someone point me in the right direction for how to fix this?
Hi
Welcome to the Community! I'm sorry you’re having trouble with your Zap.
Before we dig deeper into this, can you please share a detailed screenshot of how the Zap is configured to give us enough context? (Kindly blur any personal information/detail in the Zap)
Hey there
I’m jumping in to see if I can help!
What you want to do there is to map the email data coming from the trigger step. Like so:
When you map a field from a previous step, the Zap will send the information received for that field every time it runs. More about that here: https://help.zapier.com/hc/en-us/articles/8496343026701
Hopefully, this helps!
This was definitely helpful!. Now, let me troubleshoot why none of the tests outside of the Zapier site aren’t triggering it. YIKES
Hi
You’re welcome! Great to hear that my colleague was able to get everything resolved.
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