@ISCPA The answer depends on which File Storage you are using. If you are using Google, MS Office 365 or dropBox I am pretty sure this can be done.
Let’s assume you use Google:
When a client emails us a document I want that document to go directly to the client’s Sharefile folder
Trigger: Gmail message received.
Action: Save attachment to Google Drive.
When we upload a specific type of document to client’s Sharefile folder we want the client to receive a templated email pertaining to that document.
Trigger: Document saved to clients share
Action: Gmail, Send email message.
Hello Mercology,
Thank you for your reply.
First Zap - I am using Gmail and Sharefile. My concern or issue of figuring out is when I receive an email from client with doc how do I get that document into my client’s specific folder and not a general folder.
Second Zap - I am using Sharefile to Gmail. My concern or issue of figuring out is I don’t want an email to go out everytime I upload a document. Only when I am uploading a copy of their Tax Returns. So wondering how to specify that.
Thank you again!
Hello @Mercology
Thank you for your reply.
First Zap - I am using Gmail and Sharefile. My concern or issue of figuring out is when I receive an email from client with doc how do I get that document into my client’s specific folder and not a general folder.
Second Zap - I am using Sharefile to Gmail. My concern or issue of figuring out is I don’t want an email to go out everytime I upload a document. Only when I am uploading a copy of their Tax Returns. So wondering how to specify that.
@ISCPA
First Zap - If you know the email address of the client you could create a Formatter Zap which has a lookup table. The table has 2-columns - Email and Folder. When there is a match on email, you know the folder to store the document. As an alternative, you could use Google Sheets as the lookup table...same concept.
Second Zap - If the Tax Retruns can be easily identified by Name (i.e. John Smith Tax Return) , you create a filter Zap and only let the ones with “Tax Return” in the filename go forward and have the email sent.
@Mercology
So for my first Zap I would need to create a spreadsheet with two columns - one column would be my client’s email address and the second column would be the link to the Sharefile folder. Is that how that would have to work?
Second Zap - Would I also need the spreadsheet to identify client’s email address?
Thanks so much
@Mercology - would I use the Google Sheets Lookup table with the formatter step or as a filder step. Can you show me a screen shot of what it should look like or do you know if there is a how to video somewhere for that. I am trying to look for one myself but don’t know how I would search for something like that - I keep getting Google Sheets interegration and updating rows by using it as a lookup table.
Thank you
Hi @ISCPA!
Since this was a little while ago, I wanted to check in to see if you’d managed to solve this or whether you still needed help here. Please let us know!