Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

 Hi, I need help with creating a Zap.  I'm trying to create a Zap that will add a subtask to Asana from a new Helpdesk ticket.  I have many custom fields in asana.  And I don't know how to explain that the subtask (new ticket from helpdesk) should understand which specific section and task it should go to.  Can you help me or give me some tricks?  :)

 

Hi @valeriia 

Good question.

Try using this Zap action: Asana - Create Subtask

 

You may need to add Zap steps to find the other data points to map dynamically.

 

Hey there @valeriia - checking in with how you’re coming along with Asana and HelpDesk. I also see you have a ticket with Support, they are great at doing some deep diving of what you’re trying to build. 

 

Either way, if you do have a printscreen of what you’re working on, feel free to share it (with any personal info removed!). Hopefully, we can get you up and running with your Zap shortly, or if you already built it, share your best practices so that others can learn what worked for you :] 

 

Best- Rachael

Terms & Conditions