Question

OpenPhone to Google Sheets integration not populating values on received text messages

  • 29 March 2023
  • 1 reply
  • 8 views

Hello,

 

As the title suggests, we’re hoping to add a new Google Sheet row once a text message is received on OpenPhone. We have both accounts set up and properly Google Sheet open, but every time we receive a text message, no value is populated. I’m wondering if it’s because there are certain fields/headers that we need. 

 

Thank you, 


1 reply

Userlevel 7
Badge +14

Hi @communityuser 

Good question.

Please post detailed screenshots with how your Zap steps are configured in order for us to have more context, thanks.

Help articles for using GSheets in Zaps: https://zapier.com/apps/google-sheets/help

Check your Zap Runs history details for errors and to see the DATA IN/OUT for each step: https://zapier.com/app/history/

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