Create a Hubspot Ticket and associate with an existing contact in Hubspot

Question

I am creating a ticket in Hubspot from a Jotform form submission. Although I identify the customer via the VID identifier in Hubspot, the ticket is created without associating the ticket with my customer. How do I create the ticket with a customer association so I can see in Hubspot who the customer is that initiated the ticket?

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Hi @shaunwaso

Add this step to your Zap: HubSpot - Create Associations

Thanks @Troy Tessalone got it working straight away!

Troy Tessalone · Accepted Answer

Hi @shaunwasoAdd this step to your Zap: HubSpot - Create Associations

shaunwaso · Answer

Thanks @Troy Tessalonegot it working straight away!

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