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Best answer

Create a Hubspot Ticket and associate with an existing contact in Hubspot

  • August 21, 2021
  • 2 replies
  • 788 views

I am creating a ticket in Hubspot from a Jotform form submission. Although I identify the customer via the VID identifier in Hubspot, the ticket is created without associating the ticket with my customer. How do I create the ticket with a customer association so I can see in Hubspot who the customer is that initiated the ticket?

Best answer by Troy Tessalone

Hi @shaunwaso 

Add this step to your Zap: HubSpot - Create Associations

 

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • August 21, 2021

Hi @shaunwaso 

Add this step to your Zap: HubSpot - Create Associations

 


  • Author
  • Beginner
  • August 26, 2021

Thanks @Troy Tessalone got it working straight away!