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Best answer

Create a Hubspot Ticket and associate with an existing contact in Hubspot

  • 21 August 2021
  • 2 replies
  • 523 views
S

I am creating a ticket in Hubspot from a Jotform form submission. Although I identify the customer via the VID identifier in Hubspot, the ticket is created without associating the ticket with my customer. How do I create the ticket with a customer association so I can see in Hubspot who the customer is that initiated the ticket?

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Best answer by Troy Tessalone 21 August 2021, 18:30

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @shaunwaso 

Add this step to your Zap: HubSpot - Create Associations

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
S

Thanks @Troy Tessalone got it working straight away!

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