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I am creating a ticket in Hubspot from a Jotform form submission. Although I identify the customer via the VID identifier in Hubspot, the ticket is created without associating the ticket with my customer. How do I create the ticket with a customer association so I can see in Hubspot who the customer is that initiated the ticket?

Hi @shaunwaso 

Add this step to your Zap: HubSpot - Create Associations

 


Thanks @Troy Tessalone got it working straight away!