I am creating a ticket in Hubspot from a Jotform form submission. Although I identify the customer via the VID identifier in Hubspot, the ticket is created without associating the ticket with my customer. How do I create the ticket with a customer association so I can see in Hubspot who the customer is that initiated the ticket?
Best answer
Create a Hubspot Ticket and associate with an existing contact in Hubspot
Best answer by Troy Tessalone
Hi
Add this step to your Zap: HubSpot - Create Associations

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.


