Contacts being added to Pipedrive from wrong ActiveCampaign list

  • 2 November 2021
  • 1 reply

Hi everyone please do help me out with my problem, I am currently having troubles in my zap from activecampaign to pipedrive. We are getting 'opt-ins' from all my contacts in activecampaign that are not supposed to be shown in pipedrive since I made sure to automate only 1 list.  somehow the system is creating leads when it shouldn't. 

Can you help me to solve this problem? I already reached out 2 tools, AC and pipedrive and they said the problem is not from their side.

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1 reply

Userlevel 7
Badge +14

Hi @Keen REFS 

To troubleshoot, check your Zap Runs history details to trace the DATA IN/OUT for each step: