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Question

Connections Dropping

  • November 30, 2020
  • 4 replies
  • 101 views

We often get connections dropping for no reason, LearnWorld today, Xero last week, ActiveCampaign a couple of weeks ago, etc.

We receive the "account encountered an authentication problem." email and it’s always simply clicking reconnect, we never need to do anything to the accounts to connect.

Is this just an inherent problem that everyone has?

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4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 30, 2020

When those issues arise check: https://status.zapier.com/


  • Author
  • Beginner
  • December 1, 2020

I will, thanks Troy


AndrewJDavison
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  • Zapier Solution Partner
  • January 26, 2021

@RyanCSE 
Just checking in to see if you still need help with this? 


  • Author
  • Beginner
  • January 26, 2021

Hi Andrew, I didn’t need help, thank you. I just wanted to see if others were experiencing the same thing.