Connections Dropping

  • 30 November 2020
  • 4 replies

We often get connections dropping for no reason, LearnWorld today, Xero last week, ActiveCampaign a couple of weeks ago, etc.

We receive the "account encountered an authentication problem." email and it’s always simply clicking reconnect, we never need to do anything to the accounts to connect.

Is this just an inherent problem that everyone has?

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4 replies

Userlevel 7
Badge +14

When those issues arise check:

I will, thanks Troy

Userlevel 7
Badge +10

Just checking in to see if you still need help with this? 

Hi Andrew, I didn’t need help, thank you. I just wanted to see if others were experiencing the same thing.