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Connection issues - querystring NONE

  • February 25, 2021
  • 26 replies
  • 629 views

I'm trying to connect some zoom accounts via my zapier account (PRO plan). I keep getting the following

 

 Oh, foo. Zapier could not connect to your account.  The `None` parameter is missing from the querystring.    

 

Kind of urgent to get these accounts in place for the business.

Any ideas ?

 

Thanks

Best answer by Liz_Roberts

Hi All,

This issue has been marked as Resolved!

Please check out the Status Page for any additional information. If you are still encountering any problems, you can reach out to our Support team here for assistance. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

26 replies

  • New
  • February 25, 2021

Hi Community, 

I receive this error when I try to chain Pipedrive and Mailchimp together. Explicitly when I try to log into Mailchimp via Zapier. 


  • New
  • February 25, 2021

I am having the identical problem at the minute trying to authenticate with my Salesforce instance. 


  • Author
  • Beginner
  • February 25, 2021

Thanks Albert - I’d suspect it’s a platform-wide issue in that case. (It’s worked previously)


  • New
  • February 25, 2021

Hi Community, 

I receive this error when I try to chain Pipedrive and Mailchimp together. Explicitly when I try to log into Mailchimp via Zapier. 

I have this now with my own product integration, but it says ‘none’ parameter missing instead of ‘code’. The latter would make sense when you have a broken integration. But parameter ‘none’ doesn’t make any sense to me, seems to be a bug somebody just shipped into production.


Same problem here and important processes stopped.

 

Error:

Oh, foo.
Zapier could not connect to your account.

The `None` parameter is missing from the querystring.


  • Author
  • Beginner
  • February 25, 2021

Encouraging. We’re all in the same sinking ship


  • New
  • February 25, 2021

Also experiencing this issue with my Pipedrive integration.


  • New
  • February 25, 2021

@DLL Does it say “code” or “none” for that error?


  • New
  • February 25, 2021

Mine says “The `None` parameter is missing from the querystring.


  • New
  • February 25, 2021

Yeah, ok, so the shipped a bug into prod. Pinged them on Twitter, but maybe somebody should open a support request :)


  • New
  • February 25, 2021

I got the same error, and I have no idea how to resolve this.

 

I registered Zapier about few weeks ago, and today is my first day to make Zapier.

1 hour ago, I could connected to Adalo (could log in) successfully.

After that, though I tried to make another Zapier, I got the same error.

I can find the the code parameter in the address bar in the screenshot as @ikbelkirasan mentioned earlier.

 

 


AndrewJDavison
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  • Zapier Solution Partner
  • February 25, 2021

It indeed looks like this might be a site-wide issue affecting multiple apps. Please keep trying back every so often.

I’m trying to get confirmation from the Zapier team.


  • Beginner
  • February 25, 2021

Same issue here with Pipedrive


  • New
  • February 25, 2021

Nothing that we can do about it but watch https://status.zapier.com/ for acknowledgement of the issue + updates. I’ve pinged them on multiple channels.


Yes, me too


  • New
  • February 25, 2021

I’m having the same issue! I get the same message with the “none” parameter. 


  • New
  • February 25, 2021

I’m also experiencing same issue. It was working and it has stopped working suddenly. 
If you see address bar than auth code is also there, Issue is that it is not able to generate token due to this error.

Please do let me know about this issue.

Thanks

 


Nate
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  • Zapier Solution Partner
  • February 25, 2021

It has to do with this incident. You can subscribe to find out when it’s resolved. 


  • New
  • February 25, 2021

Same issue here, while trying to connect my Microsoft account for a zap with Trello. SInce I registered on Zapier with the same account I am unsure how to proceed.

Have sent a request to support.


Same issue for me on hubspot


  • New
  • February 25, 2021

Hello, everyone. I have an issue during authentication. I don’t understand what the required parameter “None” I need to send to Zapier. Can someone help me and give me an answer to that ?


  • New
  • February 25, 2021

same issue here


ikbelkirasan
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  • Zapier Solution Partner
  • February 25, 2021

Hi @Max_325235 - It seems to be a bug affecting the site. You can subscribe here to get notified when the issue gets resolved.


Liz_Roberts
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  • Zapier Staff
  • February 25, 2021

Hi @ortho2ortho @Bruno Franzini @albert2948 @Gautam - @Nate is correct, this is a known incident that the team is currently working on.

Fixing this is top priority and, while updates will appear on our Status Page, I have added you all to the report which means you will receive updates via email once the fix is confirmed!


Liz_Roberts
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  • Zapier Staff
  • Answer
  • February 25, 2021

Hi All,

This issue has been marked as Resolved!

Please check out the Status Page for any additional information. If you are still encountering any problems, you can reach out to our Support team here for assistance.