**Please do not suggest this article: https://zapier.com/blog/gmail-message-to-hangouts-chat/ it does not contain information helpful to my circumstance (at least not that I could find).
I operate communications with my clients through Google Workspace. I’d like to set up a way for them to connect with me over Chat when they need to. I also created a “Space” within Google Chat to facilitate this.
Ideally the process would look like this:
- Client registers for chat (First Name, Email), using a Typeform form
- Zapier uses the Typeform to add name and email to the Space I created in Chat
- Client can begin chatting with me within said Space
In my Zap so far, I’ve selected the Typeform I want to use, but the next step is where things start to go awry. If I select Google Chat as the next action step, Zapier does not list the Space I created within the list of “Hangout Chat Rooms”, which leads me to think that maybe Google Chat is not the correct app to choose for this step.
So many of Google’s terms overlap, it’s difficult to know. I don’t see a Google Spaces app, and do not want these clients to have access to my Google Workspace Admin.
Is this something that can be done? Have you had success setting it up? How did you do it?
Or is working in Google Workspace the limiting factor (because if thats the case, I can nix this idea altogether, as I need to keep that information private).