About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Connecting TicketSpice to Quickbooks

  • 3 September 2022
  • 1 reply
  • 12 views
F

I am trying to connect TicketSpice sales  to Quickbooks Online in the hopes it will be easier to get the revenue into QBO. I have the following questions:

  1. I have most of the zap set up I think. I chose to have an order trigger a sales receipt. Is that the best option?
  2. I cannot find the field to populate “Line Amount” in the Actions. All I can find is the TOTAL of the whole order. Is this because I chose Order as the trigger or some other reason?
  3. How do the TicketSpice fees get dealt with? From what I see so far 100% of the sale is sent to Sales Receipt but we only receive the sales amount minus TicketSpice fees.

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

christina.d
Userlevel 7
Badge +9

Hi there, @Faulkner's Ranch! Great question and thanks for raising this in the Community!

Do you mind outlining your desired workflow for us? Sometimes it helps to phrase it in the form of:

"When this happens in TicketSpice, do that in QBO."

Also if you don’t mind sharing your current zap setup that might be helpful as well. For example:

  1. TicketSpice Trigger - “New Order”
  2. QBO Action - “xxx”

I did some initial digging and it looks like TicketSpice should support line items? So depending on your QBO action step it’s possible the custom fields aren’t supported there but happy to double check!

Once we have your desired workflow though we can get a better idea where to go from here. 🤗

Looking forward to digging into this with you! 

Terms & Conditions