Hi @dennis_donchev 

Good question.

Please post screenshots with how your Zap steps are configured for us to have more context, thanks.

Hi @Troy Tessalone 

Good Day ! 

Here are the steps and screenshot that we set up on Zapier: 

Dialpad: 

Choose App  & Event : https://i.imgur.com/LjUxNiS.png

Choose Account :  https://i.imgur.com/1i4QfAD.png

Set Up Triggered : https://i.imgur.com/F9MIoQh.png

Test Triggered: https://i.imgur.com/xmP62cP.png

Active Capaign: 

Choose App  & Event : https://i.imgur.com/BNeV8hf.png

Choose Account :https://i.imgur.com/42j5DEk.png

Set Up Action:https://i.imgur.com/k4c2pAp.png

Test Action :https://i.imgur.com/QUwOB2r.png

Can you help us for this ?  Thanks 

@dennis_donchev 

For the AC action step, this ID needs to be an AC ID as indicated by the description underneath the field, but you are trying to pass the DialPad Contact ID, which is why the step returns and error.

Hi @Troy Tessalone 

Thank you for your response, can you tell us what another way to find an ID because if we remove the ID it can cause error also so that we use the ID of Dialpad. 

The way to replicate all of the contact in Dialpad to Active Campaign we need to generate a Test Action to see the results if its work or not.

Can you give us a sample on how to zapped Dialpad to AC ? Thank you so much 

@dennis_donchev 

AC has this Zap action step that will return the AC Contact ID that can then be mapped into the field, but you’ll need to use the email address returned from the DialPad Zap trigger if available.

Thank you @Troy Tessalone  sharing with the team now :)