Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi there,

I’m researching a lot on a very simple thing, yet I can’t find any thread about it:

How can I filter purchases through product names?

Let’s assume I have 4 different “Trials” and they all cost the same, yet it’s a different workflow.
All of the Trials are separate products in Stripe.

I would need specific Zaps for each Trial, yet I cannot separate them when starting the workflow with “New Payment in Stripe”.

Any working solutions?

Best regards,

Alex

Hi @Scottbro 

Good question.

Some options to configure Zaps.

  1. Filters
    1. https://zapier.com/apps/filter/help
  2. Paths
    1. https://help.zapier.com/hc/en-us/articles/8496288555917
    2. requires Zapier Pro+ plan
  3. Lookup Table

    1.  

With Paths I think it’s not possible, because there is no way to distinguish the products. 
Somehow the purchases have to be categorized before. As far as I can see it, it’s only possible to distinguish unique purchases (but I might be wrong.) I might try the lookup table.

@Scottbro 

Try adding one of these Zap actions as Step 2 to see if those return more details about the payment that include the product name.

Unfortunately there is no information on neither product name, nor product ID or similar. Only the transaction amount. There might be more I need to mention for clarification:

  • Clients pay per Payment Link
  • Some of them purchase through ApplePay

I’m not sure if that is a reason for a lack for details on product purchases.

Hi @Scottbro,

I’m jumping in to see if I can help!

Maybe you could try using a Webhook workaround to fetch information you’re trying to look for. Here’s how:

  1. Use Stripe webhooks to trigger a (silent) Catch Hook in Webhooks by Zapier
  2. Link: https://dashboard.stripe.com/webhooks/create
  3. More info here: https://stripe.com/docs/webhooks#webhooks-summary
  4. Events can be found here: https://stripe.com/docs/api/events/types

Hopefully, this helps! 😊

@Scottbro

The Stripe API may have to be used to lookup the Stripe Product (e.g. prod_XXX) from the Stripe Price (e.g. price_XXX) or other internal Stripe object ID: https://stripe.com/docs/api/prices/retrieve

 

If you need help consider hiring a Certified Zapier Expert: https://zapier.com/experts/automation-ace

@Troy Tessalone 

Your idea with the custom API worked. I actually needed two to fetch the Info I needed. Not through products, but through payment links with custom metadata.

Lucky this even worked. It seems like Stripe is trying their best to make it as hard as possible...

Amazing, thanks for letting us know what solution you went with! Glad to hear you were able to get this working. 🤗

Does the solution require a premium account? Could you share a detailed implementation of the solution please? Thanks in advance. 

@dawnmeditation 

Zaps with 3+ steps require a Zapier paid plan.

Terms & Conditions