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Best answer

Connect specific Stripe product sales via Zapier

Scottbro
Userlevel 2
Badge

Hi there,

I’m researching a lot on a very simple thing, yet I can’t find any thread about it:

How can I filter purchases through product names?

Let’s assume I have 4 different “Trials” and they all cost the same, yet it’s a different workflow.
All of the Trials are separate products in Stripe.

I would need specific Zaps for each Trial, yet I cannot separate them when starting the workflow with “New Payment in Stripe”.

Any working solutions?

Best regards,

Alex

icon

Best answer by Troy Tessalone 7 June 2023, 17:29

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

10 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Scottbro 

Good question.

Some options to configure Zaps.

  1. Filters
    1. https://zapier.com/apps/filter/help
  2. Paths
    1. https://help.zapier.com/hc/en-us/articles/8496288555917
    2. requires Zapier Pro+ plan
  3. Lookup Table

    1.  

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Scottbro
Userlevel 2
Badge

With Paths I think it’s not possible, because there is no way to distinguish the products. 
Somehow the purchases have to be categorized before. As far as I can see it, it’s only possible to distinguish unique purchases (but I might be wrong.) I might try the lookup table.

Troy Tessalone
Userlevel 7
Badge +14

@Scottbro 

Try adding one of these Zap actions as Step 2 to see if those return more details about the payment that include the product name.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Scottbro
Userlevel 2
Badge

Unfortunately there is no information on neither product name, nor product ID or similar. Only the transaction amount. There might be more I need to mention for clarification:

  • Clients pay per Payment Link
  • Some of them purchase through ApplePay

I’m not sure if that is a reason for a lack for details on product purchases.

ken.a
Userlevel 7
Badge +6

Hi @Scottbro,

I’m jumping in to see if I can help!

Maybe you could try using a Webhook workaround to fetch information you’re trying to look for. Here’s how:

  1. Use Stripe webhooks to trigger a (silent) Catch Hook in Webhooks by Zapier
  2. Link: https://dashboard.stripe.com/webhooks/create
  3. More info here: https://stripe.com/docs/webhooks#webhooks-summary
  4. Events can be found here: https://stripe.com/docs/api/events/types

Hopefully, this helps! 😊

Troy Tessalone
Userlevel 7
Badge +14

@Scottbro

The Stripe API may have to be used to lookup the Stripe Product (e.g. prod_XXX) from the Stripe Price (e.g. price_XXX) or other internal Stripe object ID: https://stripe.com/docs/api/prices/retrieve

 

If you need help consider hiring a Certified Zapier Expert: https://zapier.com/experts/automation-ace

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Scottbro
Userlevel 2
Badge

@Troy Tessalone 

Your idea with the custom API worked. I actually needed two to fetch the Info I needed. Not through products, but through payment links with custom metadata.

Lucky this even worked. It seems like Stripe is trying their best to make it as hard as possible...

christina.d
Userlevel 7
Badge +9

Amazing, thanks for letting us know what solution you went with! Glad to hear you were able to get this working. 🤗

dawnmeditation

Does the solution require a premium account? Could you share a detailed implementation of the solution please? Thanks in advance. 

Troy Tessalone
Userlevel 7
Badge +14

@dawnmeditation 

Zaps with 3+ steps require a Zapier paid plan.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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