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Question

Connect Shopify to Zoho Books

  • December 15, 2020
  • 4 replies
  • 117 views
S

Hi everyone,

 

I have tried to connect Shopify to Zoho Books but I keep having the following error while testing:

The create_invoice_v2 could not be sent to Zoho Books.

Cannot read property 'contact_id' of undefined

 

See attached screenshot.

Can anyone help on this?

 

Many thanks

Sonia

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34082 replies
  • December 15, 2020

Contact ID needs to be a numerical value.

Please provide screenshots of how your Zoho Books Zap step is configured.

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
S
  • soniadBeginner
  • Author
  • Beginner
  • 1 reply
  • December 15, 2020

Hi Troy, thank you for your answer.

See attached screenshots, I can’t find the Contact ID field

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34082 replies
  • December 15, 2020

Thanks for providing the screenshots.

I suggest submitting a ticket to Zapier Support so they can investigate further: https://zapier.com/help

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
AndrewJDavison
Forum|alt.badge.img+11
  • AndrewJDavisonZapier Solution Partner
  • Zapier Solution Partner
  • 2476 replies
  • February 10, 2021

@soniad 
Just checking in to see if you still need help with this? 

Find out more and hire me: https://zapier.com/partnerdirectory/andrewjdavison (andrew@andrewjdavison.com)
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