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Question

Co-applicant on Gravity forms isn't required, but Zapier won't let it go through if someone is single

  • April 9, 2024
  • 5 replies
  • 29 views

How do I tell Zapier that if a person is single, there doesn’t need to be a co-applicant on the system it’s inputting to?

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5 replies

  • Author
  • New
  • April 9, 2024

Error Message

 

f762904d3411328aa7aac61f94e5605f_3.png

EZLynx

{ "Message": "The request is invalid.", "ModelState": { "dto.CoApplicant.FirstName": [ "Co-Applicant First Name is required " ], "dto.CoApplicant.LastName": [ "Co-Applicant Last Name is required " ] } }


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 9, 2024

Hi @Dcallberg 

Help us have more context about the error by posting screenshots with how your steps are outlined and configured.


  • Author
  • New
  • April 10, 2024

 


  • Author
  • New
  • April 10, 2024

I’m not sure if this helps, but when the marital status is showing as Single, then the Coapplicant is “No Data” and somehow it’s giving an error that it’s not being able to be sent. What’s weird is this was working for the first week without any changes and now all of a sudden it’s not working.

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 10, 2024

@Dcallberg 

Please post screenshots with how Zap Step 5 is configured in EDIT mode so we can see the field types and field descriptions.