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Question

Cannot read properties of undefined (reading 'split') Salesforce Object ID

  • November 12, 2024
  • 3 replies
  • 61 views
K

Hi,

 

How could I resolve this error:

Whereby the Zapier results showing additional letter of “IAP”. If there is need to add formatter, how to do so?


thanks

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

ken.a
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  • ken.aZapier Staff
  • Zapier Staff
  • November 13, 2024

Hi @KWL,

Welcome to the Community! 🎉

Before we dig deeper into this, could you please send a screenshot of the “CONFIGURE” section of the “Find Record(s)” step that shows all of its fields? This will help me take a closer look at the issue.

0bbc0ed6dda221a80c4ca83c6c7b280c.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

K
  • KWLBeginner
  • Author
  • Beginner
  • November 15, 2024

Hi Ken,

 

Thank you for your reply.

the screenshot of ““CONFIGURE” section is given below.

 

 

I not sure why the “Data In” → “Find Record(s)” step that shows all of its fields for the value of object ID containing “266678222”?

Your help on this is much appreciated, thanks !

 

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • November 15, 2024

Hi ​@KWL,

Thanks for the screenshots!

The number you’re seeing is the node ID of the Zap step. Additionally, whenever you see those {{...}} curly braces around entries in the Data In of an action, this means that there is a field mapped there in the Zap Editor, but when the Zap ran live this data was not sent from a previous step.

Also, since you’re using the Order ID as your field to search by could you please try remapping the “OrderID Value(s)” field with the Order ID from the trigger step?

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!

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