Cannot get the sender's name from Facebook to Odoo Self Hosting

  • 30 October 2020
  • 1 reply

Hi team,

I am using CRM in Odoo self hosting and integrate with FB via Zapier to create leads in Odoo.

First of all, I configured to get the Last Name and First Name of sender from Facebook Messenger.

Configure in Zapier

However, I face the issue that Odoo when Odoo syncs message from Messenger to be Lead in Odoo that there is not any Contact Name.

Messages from Messenger
Sync messages to be Leads in Odoo without Contact Name

Did I forget any configuration ? Please help. Appreciated !



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1 reply

Userlevel 7
Badge +8

Hi @nhloc214 ,

I see that Mwema in Support was assisting you with this! We will let you continue to work with them to get this squared away!