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Best answer

Can Zapier find Slack messages in a private channel?

  • November 23, 2021
  • 1 reply
  • 388 views

I have a simple Salesforce → Slack Zap, that is triggered by an updated record in Salesforce. The message is posted on a private channel. I’d like to add a second Zap, that would post a message whenever the same record gets another update. However, I’d like to have this message posted in a thread.

 

So far I’ve managed to test it on an open channel. But is there a way to search a private channel and have Zapier post in a thread there?

Best answer by Troy Tessalone

Hi @MartynaN 

As a possible work around, you can save the Slack Thread ID back onto the Salesforce Object for reference in updates to send additional Slack Thread Messages, rather than doing a Slack Find Message step in the Zap.

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • November 23, 2021

Hi @MartynaN 

As a possible work around, you can save the Slack Thread ID back onto the Salesforce Object for reference in updates to send additional Slack Thread Messages, rather than doing a Slack Find Message step in the Zap.