I have a website where users can communicate with each other through a messaging system on the website, much like members of Facebook can send and receive messages from other users. Is it possible for the receiving of a message to be a trigger which could link to an SMS gateway like twilio to send the user a text that they have received a message.
I basically want this to happen: User receives message on website → a text is sent to their phone notifying them that they have received a message.
Hi
Depends on the app being used for the website messaging.
Check out the available public Zap apps here: https://zapier.com/app/get-help
Each app has a profile page that lists the available triggers/actions.
Welcome to the Community,
I just wanted to jump in here to clarify that the link you’d want to use to see all apps on Zapier is this one:
https://zapier.com/apps
If the messaging system isn’t one of the apps that we currently integrate with, there are a few ways you might still be able to achieve your workflow. For example, if the messaging system is able to send a webhook when a message is sent/received, you could use the Webhooks by Zapier app to trigger a Zap. Then you could Twilio’s Send SMS action to send out a text message. You can find out more about how to trigger Zaps from webhooks here: Trigger Zaps from webhooks
And you can see other possible ways of connecting to apps that aren’t currently on Zapier here: How to Get Any App to Work with Zapier
Hope this helps! :)
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