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Question

Can we define a fallback user in Find Jira User action?

  • October 14, 2021
  • 3 replies
  • 49 views

It's possible to define a fallback user (if user X not found, use user Y) in Find Jira User action?

 

We want to define Jira Reporter User searching by email, but isn't possible to define a fallback user.

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 14, 2021

Hi @glaydson 

Try the Formatter > Text > Default Value option: https://zapier.com/help/create/format/set-default-values-for-blank-fields-in-zaps


  • Author
  • Beginner
  • October 14, 2021

I think it's not gonna work.

Jira Reporter should be a Jira User not a simple text that we can put on default value on formatter.


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • October 14, 2021

@glaydson 

You can define the Jira User ID that you want to use as the default value if an existing Jira User is not provided.