Question

Can we define a fallback user in Find Jira User action?

  • 14 October 2021
  • 3 replies
  • 23 views

It's possible to define a fallback user (if user X not found, use user Y) in Find Jira User action?

 

We want to define Jira Reporter User searching by email, but isn't possible to define a fallback user.


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3 replies

Userlevel 7
Badge +14

Hi @glaydson 

Try the Formatter > Text > Default Value option: https://zapier.com/help/create/format/set-default-values-for-blank-fields-in-zaps

I think it's not gonna work.

Jira Reporter should be a Jira User not a simple text that we can put on default value on formatter.

Userlevel 7
Badge +14

@glaydson 

You can define the Jira User ID that you want to use as the default value if an existing Jira User is not provided.