Skip to main content
Best answer

Can’t select Mailchimp workflow campaign


I’m trying to set up a Zap between Mailchimp and Iris CRM to create new leads. I’m using a workflow automation in Mailchimp with three separate emails over 2 weeks. Zapier doesn’t show any campaigns available as a trigger. Is this because they are programmed in a workflow and not a standard email? I’ve sent the email out already so there is a test subscriber available. How do I get the campaign to display as an option in the Zap trigger?

Best answer by SamBBest answer by SamB

Hey @JessWachen,

It looks as though you’ve reached out to our Support team and they’ve added you to an existing feature request to have support for automated Mailchimp campaigns added.

We can’t confirm an ETA on when this would be supported in the Mailchimp integration. But we will notify you by email, and in the thread here, as soon as it is! :)

View original
Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

9 replies

  • Author
  • Beginner
  • 6 replies
  • August 11, 2021

Thanks for adding the feature request. It looks like a similar request was being worked on a year ago, so I won’t hold out any hope of this being resolved any time soon.


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • 7808 replies
  • Answer
  • July 29, 2021

Hey @JessWachen,

It looks as though you’ve reached out to our Support team and they’ve added you to an existing feature request to have support for automated Mailchimp campaigns added.

We can’t confirm an ETA on when this would be supported in the Mailchimp integration. But we will notify you by email, and in the thread here, as soon as it is! :)


Troy Tessalone
Forum|alt.badge.img+14

@JessWachen 

Might be worth opening a ticket with Zapier Support: https://zapier.com/app/get-help


  • Author
  • Beginner
  • 6 replies
  • July 28, 2021

Yes, I’ve tried that several times.


Troy Tessalone
Forum|alt.badge.img+14

@JessWachen 

Try sending a test email and clicking on the desired link(s), then try refreshing the Zap field options.


  • Author
  • Beginner
  • 6 replies
  • July 28, 2021

Yes, link tracking is on and Mailchimp has click and open data for this campaign.


Troy Tessalone
Forum|alt.badge.img+14

Hi @JessWachen 

Can you confirm you have link click tracking ON for the Mailchimp Campaign in question?

https://mailchimp.com/help/enable-and-view-click-tracking/

https://mailchimp.com/help/troubleshooting-click-tracking/


  • Author
  • Beginner
  • 6 replies
  • July 28, 2021

I have a Mailchimp customer journey running. When a subscriber opens an email from the journey, or clicks a specific link, I want that to activate a zap and send their info to Iris CRM. The campaign isn’t even appearing as an option in the Zap.

 

 


Troy Tessalone
Forum|alt.badge.img+14

Hi @JessWachen 

Can you please post screenshots of how your Zap steps are configured?

If you’re trying to have a Mailchimp Customer Journey automation be triggered, then consider using a Mailchimp Tag to fire the workflow in Mailchimp to send the emails.