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Question

Can't create new zap steps, stuck on "To Continue, Finish Required Fields"

  • 30 September 2020
  • 9 replies
  • 285 views
C
Userlevel 1

This is happening on both existing zaps and new ones -- what’s going on? Anyone experience this before?

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

9 replies

J

Also having this same issue.

Troy Tessalone
Userlevel 7
Badge +14

Troubleshooting Tips

  1. Try refreshing the browser.
  2. Make sure your browser is updated to the newest version.
  3. Try a different browser.
  4. Try a browser in private mode.
⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J

Troubleshooting Tips

  1. Try refreshing the browser.
  2. Make sure your browser is updated to the newest version.
  3. Try a different browser.
  4. Try a browser in private mode.

Tried all those steps, no luck :(

Troy Tessalone
Userlevel 7
Badge +14

I was able to replicate the issue.

I suggest submitting a support ticket to Zapier here: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J

Try cloning the Zap

What app is being used in the Zap step?

It actually happens with any app I try, not just a single app. I just tried creating a new zap and randomly picked google sheets. Can’t get past this step:

 

 

Troy Tessalone
Userlevel 7
Badge +14

I was able to get to the next section in the trigger step by go back to the Zaps page, then edit the Zap again.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J

I was able to get to the next section in the trigger step by go back to the Zaps page, then edit the Zap again.

OK that worked! Had to do it a few times, but it ended up working. Sounds like some sort of a bug?

Troy Tessalone
Userlevel 7
Badge +14

If you keep encountering this issue, then I suggest submitting a support ticket to Zapier: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C
Userlevel 1

Hey Troy -- I did the same thing and was able to get to the next step, but then I can’t actually get any data to run through that step, it comes out with no inputs or outputs. I contacted Zapier support and they said they’d get a fix live today.

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